W.M. Hotel System Krakow in Kraków

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from United States  stayed for 7 night(-s)

Positive aspects:
Staff was very friendly and helpful. There was no problem communicating with anyone since their English was MUCH BETTER than my Polish. The internet availability in the room was VERY nice and made it easy to communicate with family in the States.
Negative aspects:
The only downside was the lack of a fan or a/c (it was a very warm August week), however that is probably only an issue for a month or two. There were 2 windows that opened that helped. Sometime the traffic made it very difficult to turn left to go into town. The location is outside of the city center, but taxis were very reasonable.
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from United Kingdom  stayed for 4 night(-s)

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from United Kingdom  stayed for 5 night(-s)

Positive aspects:
Very nice new hotel with friendly staff. Very good value for money. Internet access in the lobby is very useful. Staff could not be more friendly in restaurant, bar and reception.
Negative aspects:
Needed short taxi ride into town but not really a problem
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from United States  stayed for 4 night(-s)

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Couteous service, clean facility
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none
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from United Kingdom  stayed for 7 night(-s)

Positive aspects:
Clean, good breakfasts.
Negative aspects:
Rooms at the front suffer from traffic noise.
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from Denmark  stayed for 3 night(-s)

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from Denmark  stayed for 6 night(-s)

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We were very pleased with our stay and would like to visit you again. The room was ok and the staff very kind. My husband justed weelchair and it functioned ok. Free pc was a very good thing
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I cannot say anything negative
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